R-Converge
SRIT's R-Converge suite of products has several successful installations globally. R-Converge is a carrier-class, robust, scalable and convergent Customer Care and Billing System. R-Converge is one of the few packaged systems capable of converging the majority of telecommunication services, be it PSTN, GSM, CDMA, GPRS, IP/VoIP or UMTS.
Key elements of R-Converge Suite includes:
| R-Mediate | Convergent Mediation Device |
| R-Rate | A High Speed Rating Engine |
| R-Bill | The Billing Engine |
| R-CustomerCare | Customer Care Module |
| R-SelfCare | The Web Self Care Module |
| R-CRM | CRM System designed for Telcos |
| R-Prepaid | Prepaid Billing System |
| R-VPN | Telecom VPN Module |
| R-Connect | Inter-Carrier Administration, Billing & Settlement System |
Key Points
- R-Converge is German engineered but comes packed with the Asian cost advantage
- Antecedents of R-Converge takes us way back to early 90s when CSC owned the product, then known as "ISIS". Being an early entrant in the GSM market, R-Converge has evolved with time, to support UMTS/3G and other services. Further, it offers multi service convergence
- Implementation time for R-Converge is very short, perhaps the shortest in the industry
- Most operators using R-Converge make use of the prepaid to postpaid convergence feature which is supported intuitively
- In countries like Croatia and Slovenia, where MNP (Mobile Number Portability) is regime, R-Converge has always helped operators to stay ahead of competition
