When a service is performing poorly, customers aren't happy. That's why proactive monitoring of wireless, wireline and data network services is essential. You need tools to monitor the performance of services and recognize problems as they emerge - before they impact users. NETeXPERT KPI Manager manages a variety of wireless and wireline technologies, including GSM, GPRS, optical, fixed voice, NgN, VoP, and IP.
The NETeXPERT KPI Manager advantages
- Promotes customer satisfaction by assuring service availability
NETeXPERT KPI Manager pinpoints networks problems and service degradations-so you can apply solutions rapidly and keep services flowing. Its user interface provides easy access to performance statistics in geographical, tabular, grid and chart formats, allowing you to recognize and resolve performance exceptions rapidly.
- Helps save money through improved capacity management
Planning proactively for network growth can save on facility and maintenance costs. NETeXPERT KPI Manager provides historical analysis of network performance to help identify growth trends and capacity problems as they develop. An instantaneous summary of key network performance indicators, along with a drill - down to supporting statistics, enables you to detect problems and make informed decisions on facility built - out.
- Gather, manage and store network performance data easily
NETeXPERT KPI Manager provides easy access to a full - featured data - collection subsystem for rapidly accessing and analyzing live and historical performance data, stored in a standard RDBMS. Use NETeXPERT KPI Manager to manage performance data collected from any domain and saved in multiple databases, for unlimited distribution and scalability.
- Optimize the value of network performance data
NETeXPERT KPI Manager provides the ability to summarize data as key performance indicators so you can study performance trends and use this information for network repair, maintenance and business analysis. You can also use it to set performance thresholds designed to trigger alerts or other corrective actions.