NETeXPERT Exception Manager
To keep services performing at optimum levels, your team needs the ability to pinpoint network and element outages quickly. This requires automated tools that monitor and control network devices and report service degradations in real time - so you can fix problems sooner. NETeXPERT Exception Manager manages a variety of wireless and wireline technologies, including GSM, GPRS, optical, fixed voice, NgN, VoP and IP.
The NETeXPERT Exception Manager's advantage
- Reduces costs through policy-based network management
NETeXPERT Exception Manager's policy builders enable you to deploy a fault management system that's faster and easier to implement, upgrade and maintain, so you can control training and maintenance costs and make more productive use of skilled personnel.
- Supports innovative services and saves time and money
Built on Renaissance's NETeXPERT framework, NETeXPERT Exception Manager has an open architecture that makes it easier to integrate new networks and elements with your management system. When combined with NETeXPERT VPM, NETeXPERT Exception Manager can automatically correlate outages with processes for resolving them, such as repair, network equipment testing and technician dispatch.
- Monitor and control network devices
NETeXPERT Exception Manager's bi-directional gateways allow you to monitor and control managed elements by automatically querying application interfaces and other ASCII - based interfaces such as TL 1.
- Locate the source of network and element outages quickly
NETeXPERT clients report service degradations at both the network and element levels in real time, providing details on the type of alert, cause of the problem, and other related information. By consolidating information on the nature and severity of faults on a unified interface, NETeXPERT Exception Manager and NETeXPERT clients simplify alarm surveillance.
- Improve quality of service through root-cause and statistical analysis
By scheduling NETeXPERT Exception Manager's customizable reports to run daily for ongoing root cause and statistical analysis, you can support service level agreement (SLA) parameters by documenting which devices generate the most alerts and how long network outages last.
